FACT OF LIFE #3: We don’t figure out how things work. We muddle through.
Don’t make me think by Steve Krug is a classic and the first book one should pick up when it comes to the subject of web usability. It’s amazing that it is already 14 years old. The second edition was released before the iPhone and so much has changed since then.
The third edition addresses some of the changes and introduces new chapters, the most notable being “Mobile: it’s not just a city in Alabama anymore (chapter 10)“. Some of the older examples were updated to cover mobile as well.
If you can only read just one book on the subject of web usability then this should be it. Don’t make me think by Steve Krug is web usability 101. It’s available on Amazon as a paperback or Kindle edition.
If you’re not going to use an existing Web convention, you need to be sure that what you’re replacing it with either (a) is so clear and self-explanatory that there’s no learning curve—so it’s as good as the convention, or (b) adds so much value that it’s worth a small learning curve.
Buy Don’t make me think by Steve Krug on Amazon.